FAQs

Answers to some commonly asked questions
What should I expect at my first appointment?

At your first appointment, we will gather information about your personal and family health history, review your medications and supplements and inquire about your lifestyle, nutritional status, sleep habits, and address your health priorities.   If you have a list of medications and supplements you take, please bring this list with you.  If you are due for blood work or preventative tests these will be ordered at the time of this first visit. You may have had your labs drawn prior to your first visit and if so we will also review these results at your first visit.  Please know that this initial visit may be extensive depending on the complexity of your health concerns, so expect this first visit to be anywhere between 60-90 minutes.  It takes time to get to know you!

What is integrative medicine?

Integrative medicine is a healing-oriented model of medicine that focuses on the innate healing potential of each individual. This approach combines the best practices of modern medicine with alternative medicine approaches but puts an emphasis on nutrition, a healthful lifestyle, natural therapies, mind-body interventions and spirituality to promote optimal health. Utilizing a personalized whole person approach, we work in concert and collaboration with a variety of other health care providers and healers as needed to support you along your health care journey.

Can I bill my insurance for membership services

No. Neither you nor I are allowed to bill Medicare or your insurance company for reimbursement of your monthly membership fee. When you become a member you will need to sign a waiver acknowledging that.

Why don't you bill insurance?

Insurance companies can dictate many things that affect patient care, including how much time a provider spends with the patient, what the provider gets paid and the services that may be provided to you. As a result, patients often feel rushed through the 20-minute insurance-based appointments and are often frustrated they did not get their questions answered, needs met or concerns addressed. At Veritas, we believe the best way to take care of you, address your health care concerns, and help you BUILD health is to take more time with you, listen to you, develop a personalized health care plan and do some “out of the box” thinking and testing to address your health care needs. This approach cannot be accomplished in the limited time that insurance companies allow. We strive to provide “health-care” and not just “sick-care” at Veritas. Our goal is to take the time to really focus on you and your health building journey.

Will my insurance cover laboratory testing, imaging studies, specialty care referrals?

Yes, your insurance will cover all other services outside of the office visit as it usually does. It is important that you contact your insurance company to determine more specifically what they cover and if there are any copays or deductibles that may apply given your specific insurance plan benefits.  

What do I do if I have a medical problem after hours?

If you have an urgent issue after hours, you will have the opportunity to “text” your provider during reasonable hours for medical advise and consultation. If you have an urgent issue outside of reasonable hours we recommend that your visit the closest urgent care clinic such as Valley Immediate Care or Providence Urgent Care. If you have a medical emergency please visit the nearest emergency room in your area.